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A portfolio of strategic services that supports business intelligence
decisions and monitors performance and availability on the web
atendimento.webfeel@br.didata.com
+55 11 3878-6500
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» Home » Segmented Solutions
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Be a pioneer in your sector |
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Do you know the Webfeel services?
Business intelligence, performance and availability.
It is still possible to customize a solution for your segment, by mixing your existing portfolio and modeling new possibilities.
We have already had this experience in a number of segments, monitoring everything 24 hours a day, seven days a week, with diverse degrees of action and support.
Do you wish to be a pioneer in your sector?
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| _Did you know that... |
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Webfeel has a basic option, in which you receive performance reports and availability only by e-mail? When problems occur, a warning is sent to up to 5 registered e-mails.
Find out more about the Webfeel Warning!
Do you wish to receive more information? Write to us in the Contacts section
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e-Banking
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Solutions to measure user experience in banking transactions.
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How does this happen?
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It performs tests that simulate transactions and verify its performance and efficiency. The tool gathers information from any transaction and generates reports that allow for quality control.
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e-Brokers
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Online investments are becoming more and more common: brokers are preparing themselves to attend to an ever-growing virtual demand.
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How does this happen?
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Webfeel monitors accesses and simulations, detecting possible system failures. With processes to attend to detected problems, the relationship with the customer and the image of the security of the environment are preserved.
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e-Procurement
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Electronic auctions, adopted in the purchasing processes of governmental companies, are an economical outlet which is quickly gaining more and more market space.
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How does this happen?
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Webfeel monitors the environment and anticipates performance failures, rendering it more secure and more transparent. It generates a report on the problems occurring in each stage of the auction, for example, bidders who have been unable to make their bids.
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e-Commerce
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The enormous challenge of an e-commerce site is to transform its visitors into buyers. The conversion to purchasing is important, and recommending the purchase to a friend is even better. The site must be prepared for this.
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How does this happen?
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Webfeel monitors and assesses the performance of the sites in the entire sales cycle so that the managers of the channel maintain the exact understanding of what their users actually possess. It monitors the product catalog to generate a precise calculation and control of the published offers, assuring the integrity of the information. It identifies possible causes of bidders giving up on purchases and follows up on prices and competitors’ offers as well. A complete package.
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Real Estate
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Currently, 90% of the people who are searching for real estate begin their search on the internet. This affects the search engines and demands high performance sites to attend to the new consumer.
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How does this happen?
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The Webfeel solution shows the behavior and feeling of a customer: if the page loads quickly, if the chat tool works, what the waiting time is... It identifies failures and navigation habits, in addition to verifying the quality of customer service and the response time of virtual brokers.
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