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Dimension Data - worldwide leader in the supply and management of service infra-structures and IT solutions. Find out more about Webfeel.
Availability - When the configuration item (what you chose to monitor) is in an operating and reliable state, within a pre-set time period.
FTP - Is the acronym for "File Transference Protocol", a file transference standard used on the web.
HTML -Is the acronym of "HyperText Markup Language". This is one of the foundations of the internet, used to produce webpages. The HTML commands, for example, are used on a page to insert information such as links and formatting.
Competitive Intelligence - is the continuous process of monitoring and strategic analysis of scenarios and marketing junctures (price, positioning, competition, etc.) where a specific company is inserted. It uses a broad category of applications and technologies to collect, access, and analyze data, aimed at helping corporate users make wiser business decisions. See also the item business intelligence in the Webfeel Portfólio.
Pollings - The access to monitored elements, in a defined time interval, for data collection. The interval among the pollings is defined between Dimension Data and the client, according to client needs.
Streaming - is a 'server/client" technology which allows for live or recorded content to be transmitted in real time. With streaming, sites are transformed into a new media vehicle for audio and video, with news, education, training, entertainment, propaganda, among many other uses. Streaming allows the user to receive an immediate "playback" without having to wait for the file to download.
Threshold - The time limit set for the loading of a page, used as a basis of comparison.
URL - Acronym for "Universal Resource Locator", which means the site's address. This normally comes in the format: www.enderecodosite.com.br
Web 2.0 - This term became popular in 2004 when O'Reilly Media, an American editorial and communications company, gave a speech differentiating the type of internet that existed at that time from that of the previous model which had existed until 2002/2003. These tendencies included the decentralization of access to technology, with the possibility of sites and application that could be created at a low development cost and fed by users. Blogs, open-source tools, collaborativism, wikis, user generated content, mash-ups, podcast, vidcast are just a few forms of expression from Web 2.0.
Webfeel - A portfolio of services which provides support to business intelligence actions for the web and monitors performance and availability for mobile sites and applications. Its analysis also takes into consideration the user's point of view, when navigating in a page or performing a transaction. As it is a service, it does not require the installation or purchase of any equipment, and is non-intrusive. Everything is done through the web, with no need to modify the programming of your site.
WOC - Web Operation Center - is the human base of the follow-up on Webfeel services. It operates 24x7, with trained personnel to follow up on results from the monitoring of each client and to activate the pre-defined contacts list in emergency situations.
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